Contact

Thank you for your inquiry.
Before contacting us, please read
"About Hand-Dyed Yarn ", "Shipping Policy", "Returns And Exchanges"
to see if we can help you solve your problem.

Your tracking number will be included in the delivery notification email
sent by Japan Post after your order has been dispatched.

Please note that we are unable to answer inquiries
regarding future restocks or upcoming releases.

If you have already placed an order,
kindly include your order number in the comment section when contacting us.

Please note that replies will be sent during our business hours only.
(10:00 AM – 5:00 PM JST / Closed on weekends and public holidays)