Privacy policy

Bon voyage hand dyed yarn (hereinafter referred to as "our store") Bon voyage hand dyed yarn (hereinafter referred to as "the shop") has established the following privacy policy regarding the handling of personal information of users of the store's services (hereinafter referred to as "users"). We have established the following privacy policy regarding the handling of personal information of users of our services (hereinafter referred to as "users"), and we promote the protection of personal information by establishing a system for protecting personal information, making all employees recognize the importance of protecting personal information, and ensuring that all employees are thoroughly aware of the importance of protecting personal information.

Article 1 (Personal Information)

The term "personal information" shall mean "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act"). Personal information" means information about a living individual that can identify a specific individual by name, date of birth, or other description, etc., or that contains a personal identification code, as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003).

Article 2 (Acquisition and Use of Personal Information)

We will acquire and use the personal information of users to the extent necessary for the following purposes. If we intend to use personal information beyond the scope of the following purposes, we will obtain prior consent from the user in an appropriate manner.

(1) To provide our services (hereinafter referred to as "the Services") (hereinafter referred to as "the Service").

(2) To improve or enhance the contents of the Service or to develop new services

(3) To provide information on new features, updates, campaigns, etc. of the Service and other services offered by our store (including sending e-mails, flyers, and other direct mailings)

(4) To contact you as necessary for maintenance, important notices, etc.

(5) To respond to opinions, inquiries, etc. from users regarding the Service (including to confirm the identity of the user)

(6) To report to users on the use of the Service

(7) To investigate and analyze the Service's usage history, etc., and to use the results to improve and develop the Service and to deliver advertisements

(8) To provide personal information to companies, etc. participating in events hosted by us based on the user's consent or application

(9) To identify users who violate the Terms of Use or who attempt to use the Service for fraudulent or unjust purposes, and to refuse their use of the Service.

Article 3 (Management and Protection of Personal Information)

Personal information shall be strictly managed.

Except in the following cases, data will not be disclosed or provided to third parties without the consent of the user.

In consideration of the safety of personal information, the Company shall take measures to prevent and correct risks such as unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information.

(1) When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the user's consent.

(2) Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children, and in which it is difficult to obtain the user's consent

(3) Cases in which the provision of personal information is necessary for cooperating with a state organ, a local government, or an individual or entity entrusted by either a state organ or local government to execute affairs prescribed by law, and in which obtaining the user's consent is likely to impede the execution of the relevant affairs

(4) Cases in which the handling of personal information is outsourced in whole or in part within the scope necessary to achieve the purpose of use, in order to facilitate the smooth execution of business

(5) When personal information is provided as a result of the succession of business due to merger or other reasons

(6) Cases in which personal information is used jointly with a specific person, and in which this fact, the items of personal information jointly used, the scope of the joint users, the purpose of use by the user, and the name of the person responsible for the management of the personal information is notified to the user in advance, or in which the user is made readily aware of such fact (6) In cases where the personal information is readily accessible to the user.

(7) Other cases permitted by law.

Article 4 (Entrustment of Handling of Personal Information)

We may outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use.

In such a case, we will thoroughly examine the eligibility of the consignee, stipulate confidentiality obligations in the contract, and supervise the consignee in a necessary and appropriate manner.

Article 5 (Disclosure of Personal Information)

We will not disclose personal information to any third party without the consent of the user (limited to the user himself/herself. When we are requested to disclose personal information by a user (limited to the person himself/herself, the same shall apply hereinafter in this article), we will disclose the information to the user without delay. However, if the disclosure falls under any of the following cases, we may not disclose all or part of the information, and if we decide not to disclose the information, we will notify the user to that effect without delay.

A fee of 1,000 yen (excluding tax) will be charged for each request for disclosure of personal information.

(1) When there is a risk of harm to the life, body, property, or other rights or interests of the user or a third party

(2) If there is a risk of significant hindrance to the proper conduct of our business

(3) If it would violate any other laws or regulations.

Article 6 (Correction and deletion of personal information)

(1) If the personal information in our possession is incorrect, we will correct or delete the personal information in accordance with the procedures we have established at the request of the user.

2. If we receive a request from a user as described in the preceding paragraph and deem it necessary to respond to the request, we will correct or delete the relevant personal information without delay, and notify the user of such correction or deletion.

Article 7 (Suspension of Use of Personal Information, etc.)

If we receive a request from a user to stop using or delete (hereinafter referred to as "stop using, etc.") his/her personal information in any of the following cases, we will do so without delay. If a user requests the suspension of use or deletion of personal information (hereinafter referred to as "Suspension of Use, etc."), we will conduct the necessary investigation without delay, and based on the results, we will suspend the use of personal information in accordance with the law, and notify the user to that effect.

However, in cases where it is difficult to suspend the use of personal information due to the large amount of costs involved or other reasons, and alternative measures can be taken to protect the rights and interests of the user, these alternative measures will be taken.

(1) When the information is handled in a manner that exceeds the scope of the purpose of use

(2) Personal information has been obtained by wrongful means

(3) If the personal information is used in a way that may encourage or induce illegal or unjust acts

(4) When there is no longer a need for us to use the user's personal information

(5) If leakage, loss, or damage (hereinafter referred to as "leakage, etc.") of personal information that includes personal information requiring special consideration has occurred or is likely to occur (5) When leakage, loss, or damage (hereinafter referred to as "Leakage, etc.") of personal information containing personal information requiring special consideration has occurred or is likely to occur

(6) Leakage, etc. of personal information that may cause property damage due to unauthorized use has occurred or is likely to occur

(7) Cases in which the leakage, etc. of personal information has occurred or is likely to occur, in which the leakage, etc. is likely to be carried out for a wrongful purpose

(8) Where there has been or is likely to be a leakage, etc. of personal information involving more than one thousand (1,000) individuals

(9) When there is a risk that the rights or legitimate interests of the user may be harmed by the handling of said personal information.

Article 8 (Procedure for Changing Privacy Policy)

We will review the contents of this policy from time to time and strive to improve it. The contents of this Privacy Policy may be changed except as otherwise provided in laws and regulations or in this Policy. The revised Privacy Policy will become effective when it is notified to the user or posted on our website in a manner prescribed by us.

Article 9 (Compliance with Laws and Regulations)

We will comply with all applicable Japanese laws and regulations regarding the personal information we hold.

Article 10 (Response to Complaints and Consultations)

We will accept complaints and consultations from users regarding the handling of personal information, and respond to them appropriately and promptly. We will also respond promptly and appropriately to requests from users for disclosure, correction, addition, deletion, or refusal of use or provision of said personal information.

Article 11 (Security Control Measures)

We will take organizational, physical, personnel, and technical measures to prevent unauthorized access to personal information, loss, destruction, alteration, or leakage of personal information by restricting access to personal information files, recording access logs, and implementing security measures to prevent unauthorized access from outside the company. We will prevent unauthorized access to personal information, as well as the loss, destruction, falsification, leakage, etc. of personal information.

In the unlikely event of an accident such as the leakage of a user's personal information, we will promptly report the incident to the regulatory authorities in accordance with the Personal Information Protection Law and related guidelines, and will take necessary measures to prevent similar incidents from occurring or recurring, in accordance with the instructions of the relevant regulatory authorities.

Article 12 (Contact for Inquiries)

info@bonvoyageyarn.com (Hours of operation: 10:00 - 17:00, except Saturdays, Sundays, and holidays.)

For other policies, please refer to the links below.

■Cookie Policy
■GDPR Compliance
■PIPEDA Compliance
■GDPR Privacy Policy
■PIPEDA Privacy Policy
■LGPD Privacy Policy

Adopted and effective November 14, 2022